Ounass – A UAE’s Smart Online Shop for Luxury Fashion

Ounass – A UAE’s Smart Online Shop for Luxury Fashion

Though launched in 2016, Ounass is today home to over 250 luxury brands. Thus, whether you’re seeking fashion beauty products or homeware, Ounass is a good digital spot to scour. If you’re in Dubai, you could enjoy their 2-hour delivery service which is subject to their T&C’s. While it purports to carry out express delivery to KSA, Kuwait, Oman or Bahrain, it may currently only deliver orders to addresses within the UAE.

Customer-oriented, Ounass offers Personal Shopping service which is tailored to suit customers’ specific needs.

You want to pay only after you’ve got your product? They support payment upon delivery for orders up to 50,000 AED and 50,000 SAR, although you’ll have to pay a 25 AED/SAR cash handling/delivery fee.

Don’t like the product you’ve been delivered? They offer a “no questions asked” free returns policy which allows you to return delivered items to them for any reason in 30 days after the receipt of the order. This is free of charge.

  • Address: PO BOX 2623, DUBAI, UAE
  • Phone: +971 4 256 61 31 (Call time: 10am – 10pm)
  • UAE toll free phone: 800 686277 (Call time: 10am – 10pm)
  • Email: [email protected]
  • Website: Ounass.ae